Frequently Asked Questions

❓ What is Smartigo AI?

Smartigo AI is a done-for-you automation solution that delivers ready-to-deploy AI agents for modern businesses. Our intelligent assistants handle phone calls, SMS, emails, and social media messages 24/7 — helping you capture leads, book appointments, and support customers without lifting a finger.

⚙️ How do I set up my AI agent?

After you sign up, we’ll collect a few quick details about your business — such as your services, hours, and FAQs. From there, our team handles the full setup. Your Smartigo AI agent will be up and running within 24 hours. No tech skills needed.

📞 What communication channels do the AI agents cover?

We currently offer AI agents for:

  • Phone Calls (Voice AI)

  • Text Messaging/SMS (Text AI)

  • Social Media DMs – Instagram & Facebook (Social AI)

  • Lead Generation & Appointment Booking (LeadGen AI)

You can also get them bundled in the Complete AI Agent Bundle for full coverage.

🧠 Do the AI agents actually sound or type like a human?

Yes. All our agents are built using advanced natural language technology, which allows them to have real conversations — whether that’s by voice, text, or email. They’re trained to sound professional, friendly, and personalized to your business.

⏱️ Are they really available 24/7?

Absolutely. Once deployed, your AI agent operates around the clock. Day or night, your customers get instant responses — helping you increase conversions and never miss a lead.

🌍 Do you support multiple languages?

Yes. All agents support English by default, but we can enable multilingual support (including Spanish, French, and more) upon request. Just let us know at checkout.

💼 Who are these agents best suited for?

They’re perfect for:

  • Service-based businesses (dentists, tradies, salons, clinics, fitness coaches)

  • E-commerce stores needing customer support

  • Local businesses managing bookings

  • Agencies wanting to automate communication for clients

💳 What happens after I purchase?

Once you place your order, you’ll receive an onboarding form where we’ll ask for:

  • Your business name and type

  • Operating hours

Common FAQs or appointment types. We’ll then build and deploy your custom AI agent within 24 hours — ready to go live.

🔐 Is my customer data secure?

Yes. We follow industry-standard encryption and privacy protocols. All conversations are processed securely and we never store or share sensitive customer information unnecessarily.

💬 Can I update or customize the responses?

Definitely. You can request updates to the conversation flows, FAQs, or appointment handling at any time. Our support team will help you tweak or upgrade your agent as your business evolves.

💸 Do you offer refunds?

We offer a satisfaction guarantee — if your AI agent isn’t working properly or isn’t a fit for your business, we’ll work with you to fix it or offer a refund within 14 days of purchase.